Privacy Policy

Your privacy is important to us. This policy explains how BabelBot collects, uses, and protects your information.

Last updated: December 14, 2024

Privacy at a Glance

  • We only process messages for translation purposes
  • No permanent storage of your conversations
  • Data is encrypted and processed securely
  • We never sell or share your personal data

1. Information We Collect

Message Content

When you use BabelBot in your Discord server, we temporarily process:

  • Text messages that are sent in channels where BabelBot is enabled
  • Images with text content (for image-to-text translation feature)
  • Language detection metadata

Important: Messages are processed in real-time for translation only and are not permanently stored on our servers.

Discord Server Information

  • Server ID and basic server information
  • Channel IDs where BabelBot is configured
  • User IDs (for command permissions and premium status)
  • Bot configuration settings

Usage Analytics

  • Translation request counts (for free tier limits)
  • Error logs and performance metrics
  • Feature usage statistics (anonymous)

2. How We Use Your Information

We use the collected information solely for:

Core Functionality

  • • Language detection and translation
  • • Message routing and thread organization
  • • Command processing and responses

Service Management

  • • Premium subscription management
  • • Usage limit enforcement
  • • Technical support and troubleshooting

3. Data Retention and Storage

Message Content: No Permanent Storage

BabelBot processes your messages in real-time and does not store message content permanently. Messages are held in temporary memory only for the duration needed to complete the translation (typically less than 5 seconds).

What We Store Long-term:

Data TypeRetention PeriodPurpose
Server configuration settingsUntil bot is removed from serverService functionality
Premium subscription statusLifetime (as purchased)Access control
Usage counters (anonymous)30 days rollingFree tier limits
Error logs30 daysService improvement

4. Data Security and Protection

We implement industry-standard security measures to protect your data:

Encryption

All data is encrypted in transit using TLS 1.3

Secure Infrastructure

Hosted on secure, compliant cloud infrastructure

Access Control

Strict access controls and authentication

5. Your Rights and Choices

You have the following rights regarding your data:

1

Access and Control

You can control BabelBot's functionality in your server using Discord's native permissions and our bot commands.

2

Data Deletion

Remove BabelBot from your server to stop all data processing. Existing configuration data will be deleted within 30 days.

3

Data Portability

Contact us if you need information about your server's configuration or usage data.

6. Third-Party Services

BabelBot integrates with the following third-party services:

Discord API

Required for bot functionality. Subject to Discord's Privacy Policy.

Translation Services

We use secure AI translation APIs that process your messages in real-time without permanent storage.

Payment Processing

Stripe handles all payment processing for premium subscriptions. We do not store payment information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by:

  • Updating the "Last updated" date at the top of this policy
  • Posting announcements in our Discord support server
  • Sending notifications through BabelBot for major changes

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@bramsuurd.nl

Discord: Join our support server

Developer: Bram Suurd